Privacy Policy

Last Updated: July 2026

Haven Insurance (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or purchase insurance through us.

Information We Collect

We may collect the following information:

  • Name

  • Address

  • Email address

  • Phone number

  • Date of birth

  • Driver’s license information

  • Vehicle information

  • Property information

  • Insurance history

  • Any information submitted through our quote or contact forms

How We Use Your Information

We use your information to:

  • Provide insurance quotes

  • Submit applications to partner carriers

  • Communicate with you regarding your policy

  • Verify your identity

  • Comply with legal and regulatory requirements

  • Improve our website and services

Consumer Reports

By submitting your information, you authorize Haven Insurance and its partner carriers to obtain consumer reports for underwriting purposes. These may include:

  • Motor Vehicle Records (MVR)

  • CLUE claims history

  • Credit‑based insurance scores

  • Identity verification reports

  • Property loss history

These reports are used solely for underwriting, rating, and identity verification.

Sharing Your Information

We may share your information with:

  • Insurance carriers for quoting and underwriting

  • Third‑party service providers assisting in policy servicing

  • Regulatory agencies when required by law

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

You may:

  • Request access to your information

  • Request corrections

  • Request deletion where legally permitted

  • Opt out of marketing communications

To exercise these rights, contact us at:

support@haveninsurance.org

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Terms of Use

By using this website, you agree to the following terms:

Website Content

Information on this website is provided for general informational purposes only. Insurance rates, coverage, and eligibility are determined by individual carriers and may change at any time.

No Guarantee of Coverage

Submitting information or requesting a quote does not guarantee coverage. Final approval is determined by the carrier after underwriting.

Accuracy of Information

You agree to provide accurate and truthful information. Incorrect or incomplete information may result in inaccurate quotes or denial of coverage.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the content, privacy practices, or security of those sites.

Limitation of Liability

Haven Insurance is not liable for:

  • Website errors

  • Typographical mistakes

  • Delays in carrier responses

  • Changes in rates or underwriting decisions

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TCPA Consent (Phone & Text Messaging)

By providing your phone number, you consent to receive calls, texts, and voicemails from Haven Insurance for quoting, servicing, and policy‑related communication. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message or contacting us directly.

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Carrier Disclosure

Haven Insurance partners with multiple insurance carriers. Quotes, rates, underwriting decisions, and coverage availability are determined solely by each carrier based on their guidelines.

Submitting information through our website authorizes us to share your information with partner carriers for the purpose of obtaining quotes and underwriting insurance policies.

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Accessibility Statement

Haven Insurance is committed to providing an accessible website experience for all users. If you encounter any accessibility issues or require assistance, please contact us at support@haveninsurance.org and we will help you promptly.

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Errors & Omissions (E&O) Protection Language

Information on this website is provided “as is” without warranty of any kind. Insurance quotes displayed or discussed are estimates only and are subject to carrier underwriting, verification, and approval.

Haven Insurance is not responsible for:

  • Incorrect information provided by users

  • Carrier rate changes

  • Underwriting decisions

  • System errors or technical issues

Final rates, terms, and coverage are determined by the carrier.

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Contact Information

Haven Insurance

PO BOX 270, Mineral Springs, North Carolina, 28108

Email: support@haveninsurance.org

Phone: (980) 300-7052